Policy and Privacy

Privacy policy

Last updated: 29/03/2024

DeepSurg is committed to protecting the personal data and privacy of everyone who interacts with our website, including prospective partners, clients, and visitors. This privacy policy outlines how we collect, use, and protect your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data privacy laws.

1. Who we are

This website is operated by DeepSurg Ltd, headquartered in London, United Kingdom. DeepSurg is a deeptech company developing AI-powered solutions for surgical support. At this time, our products are in the development or validation stage and are not yet commercially available.

2. Scope of this policy

This policy applies to all personal data collected via:

Our website and contact forms.
Demo or partnership request forms.
Newsletter sign-ups.

3. What data we collect

We may collect the following categories of data:

Identification and contact: Name, email address, job title, company/institution.
Professional Interest: Message content, reason for contact.
Technical Data: IP address, browser type, session data (via cookies).

We do not collect or process sensitive personal health data through this website.

4. Why we collect your data

We collect and process personal data for the following purposes:

To respond to contact and demo requests:
When you fill out a form on our website, we use your contact information to follow up with relevant information. This is based on our legitimate interest in responding to professional inquiries. We retain this data for up to three years after the last interaction.
To send product updates or news (if you opt in):
If you choose to subscribe to updates, we use your data to send occasional communications about DeepSurg’s developments. This processing is based on your consent and continues until you choose to unsubscribe.
To understand website usage and performance:
We use cookies and similar tracking technologies (with your consent) to analyze how visitors interact with the website. These data are stored for a maximum of 13 months.

Fields marked with an asterisk in our forms are required in order to fulfill your request. Optional fields may help us tailor our response but are not mandatory.

5. Who has access to your data

Your personal data is accessed only by authorized DeepSurg team members and select service providers (e.g., CRM or hosting providers) under confidentiality agreements.

We do not sell or share your data with third parties for commercial purposes.

Data may be disclosed to public authorities only where required by law.

6. International data transfers

Currently, all personal data is processed and stored within the United Kingdom or European Economic Area (EEA). If transfers outside the UK/EEA become necessary, we will implement safeguards in accordance with applicable regulations.

7. Your rights

Under the UK GDPR and similar laws, you have the right to:

Access and correct your personal data.
Request deletion (“right to be forgotten”).
Object to or restrict processing.
Withdraw consent at any time.
File a complaint with the Information. Commissioner’s Office (ICO) if you believe your rights are being violated.

To exercise your rights, email us at legal@deepsurg.com with proof of identity.

8. Data security

We implement industry-standard measures to protect your data, including:

Encrypted communications (HTTPS).
Secure hosting.
Access restricted to authorized personnel only.

While we do our best to protect your data, we remind users that transmitting information over the internet carries inherent risks.

9. Cookies and tracking

We use cookies to:

Improve user experience.
Monitor traffic and site performance (e.g., via Google Analytics).

You may opt out of cookies via your browser settings or through the cookie consent banner when you first visit our site.

10. Policy updates

This Privacy Policy may be updated periodically. We encourage users to revisit this page regularly to stay informed about any changes.

11. Contact

If you have any questions about this privacy policy or your data, please contact us at:

Email: legal@deepsurg.com